In VEGA Chargers we understand that customer satisfaction is the most important, for this reason, we have customized our services to maximize the availability of your chargers during his entire life. In this way, we can ensure the success of our installation, from the initial planning stage to the commissioning of this.
Technical training
We offer technical training, both theoretical and practical, online or face-to-face, on our carriers and infrastructure for electric vehicle charging. The training of our employees is a key factor for the success of the installation and the end-customer satisfaction.
Consultancy services for the e-mobility
We study the needs of our clients and we advise them on the design and the sizing of the charging infrastructure, in addition, we perform the technical and financial proposal for the chargers.
Technical support
Technical support is a priority for us and that is the way to ensure that the continued functioning of our chargers. Can be made directly by us or by our certified partner located near the instalation place. In addition, as part of the technical support, we offer the monitoring of the charge and software update remotely, as well as the supply of spare parts.
Implementation
The commissioning service of chargers can be carried out by us or by technicians that had been certified by ourselves after the technical training received are fully certified and qualified to perform this operation. It is a painstaking process which follows a pattern of commissioning to ensure the optimal functioning, secure the charger and after which will be totally turned on by the warranty.
